Frequently Asked Questions About Zipline Tours

At Nashville West Aerial Adventure Park (Kingston Springs, TN)

What are your hours?
The Adventure Park is open Mon-Sat 10 am-4 pm, Sun 1 pm-4 pm.
Can one or two people come and do the zip line or do you have to be part of a group?
There is no minimum number required to schedule a zip tour. We will try to schedule with other zipliners, however if you are the only one scheduled we will run the tour just for you.
How long does the tour last?
For a group of 8-10 zipliners the tour is 1.5 hours long. If the group is smaller it may be closer to an hour. We typically do not run groups of more than 10 participants.
Do I have to make a reservation?
Since we base our staffing on reservations, we suggest you contact us before your arrival so you can be certain a guide will be available.
How far in advance do I need to schedule an adventure?
Weekends are the busiest so its best to call a week or two ahead, however some times we can get you in the same day, so give us a call and we'll do our best to get the time you want.
What if it rains?
You get wet! (We run zip tours rain or shine. We cancel only because of high winds or lightning.)
What is your cancellation policy?
After a zip tour or other adventure has been booked, there are No Cancellations or Refunds. You cannot reschedule the date or time if it is within 7 days of your tour. However, if you call more than 7 days before your tour we can change the date or time, but we cannot refund your money.
What should we wear?
Dress as if you were going hiking. We recommend closed-toed shoes. Absolutely no flip-flops or flimsy sandals! Be sure to dress appropriately for the weather. In cold weather, wear a close-fitting hat (that will fit under a helmet) and gloves. Wear clothes that you don't mind getting dirty.
How old do you have to be to do the adventures?
We recommend the zipline for 6 and older. You must be 12 or older to do the Aerial Challenge Course. The Team Challenge low events (which are designed for groups of 8 or more) are recommended for age 10 and older. Anyone under age 18 will need to have a signed release form if they're not accompanied by a legal guardian.
Do you have to be in good shape to do the adventures?
The Aerial Challenge Course is our most physically (and mentally) demanding adventure. The Zip Line Adventure is a moderately demanding adventure, designed for participants of good to moderate health, weighing less than a recommended 275 lbs. Participants must be able to climb stairs. Pregnant women, and people with heart, leg, back problems, or other serious illness should not participate. Exceptions to any restrictions are at the discretion of the management.
How much does it cost?
Our regular prices are as follows (and include applicable tax):
Adult Zipline Tour: $59; Youth Zipline Tour: $49; Aerial Challenge Course: $45.
Please call for pricing on facilitated team adventures.
Do you offer group discounts?
Yes. We offer a group discount for our ziplines. You must have a group of 20 or more to receive a discounted price of $50 per adult and $40 per youth. Please call for group discounts for other adventures.
How do we get there?
The easy way is to download our map and directions: >>Click HERE >> If you're feeling lucky, you can try Google Maps, Mapquest, or GPS. However, many folks have had quite an adventure getting here using any of those methods!