Frequently Asked Questions Adventureworks Climb Zip Swing Adventure
At River Plantation RV Resort, Sevierville, TN
Can one or two people come and do the adventure course or do you have to be part of a group?
There is no minimum number required to schedule the Tree Top Challenge Course. We will try to schedule with other participants, however if you are the only one scheduled we will run the tour just for you.
How long does the tour last?
The tour is up to 2 hours. Participants have two hours to complete as much or as little of the course as they choose.
Do I have to make a reservation?
No, however it is recommended as we frequently sell out. We also base our staffing on reservations, so we suggest you contact us before your arrival so you can be certain a guide will be available.
How far in advance do I need to schedule an adventure?
Weekends are the busiest so it's best to call a week or two ahead, however sometimes we can get you in the same day. Try booking online or give us a call and we’ll do our best to get the time you want.
What if it rains?
You get wet! (We run tours rain or shine. We cancel only because of high winds or lightning.)
What is your cancellation policy?
After an adventure has been booked, there are No Cancellations or Refunds. You cannot reschedule the date or time if it is within 7 days of your tour. However, if you call more than 7 days before your tour we can change the date or time, but we cannot refund your money.
What should we wear?
Dress as if you were going hiking. We recommend closed-toed, thick soled, sturdy shoes. Absolutely no flip-flops or flimsy sandals! Be sure to dress appropriately for the weather. In cold weather, wear a close-fitting hat (that will fit under a helmet) and gloves. Wear clothes that you don’t mind getting dirty.
How old do you have to be to do the adventures?
We recommend that participants be 8 years of age or older, and require that every participant younger than 12 be accompanied by a parent or responsible adult through the course. Anyone under age 18 will need to have a signed release form if they're not accompanied by a legal guardian.
Do you have to be in good shape to do the adventures?
The Tree Top Challenge is a moderately physically (and mentally) demanding adventure, designed for participants of good to moderate health, weighing less than a recommended 275 lbs. Participants must be able to climb stairs. Pregnant women, people with heart, leg, back problems, or other serious illness should not to do the Tree Top Challenge course. Exceptions to any restrictions are at the discretion of the management.
How high is it?
From about 14 ft to 55 ft off the ground.
How much does it cost?
Our regular prices are as follows (and include applicable tax): Full Course (all elements): $38; Little Zipper Course (available only for participants under 8 years old): $12 per person
Do you offer group discounts?
Yes. We offer a group discount for groups of 20 or more. The cost is $35 per person.